Business Process Outsourcing (BPO)

Elevating Efficiency, Empowering Growth

At Techiva Innovations, we empower businesses to focus on what truly matters by taking care of the rest. Our Business Process Outsourcing (BPO) services are designed to streamline your operations, enhance productivity, and reduce costs—all while maintaining the highest standards of quality and security.

Why Choose BPO?

Focus on Core Business: Redirect time, energy, and resources to innovation, customer experience, and growth by outsourcing non-core processes.
Cost Efficiency: Reduce operational costs without compromising quality. Save on infrastructure, staffing, and technology while accessing skilled professionals.
Scalability & Flexibility: Adapt to growing or seasonal demands with flexible BPO solutions that scale as your business evolves.
Expertise & Technology: Leverage experienced professionals and cutting-edge technology to streamline your operations and ensure industry compliance.
Risk Mitigation: Minimize risks with robust security protocols, quality assurance measures, and a team that manages complex processes seamlessly.

Our BPO Services Include:

Customer Service Outsourcing: Multi-channel support (phone, email, chat, social media), 24/7 customer care, tailored solutions for sales, technical support, and retention.
Back-Office Support: Data entry, document management, payroll processing, HR administration, and compliance.
Finance & Accounting: Accounts payable/receivable, bookkeeping, financial reporting, tax preparation, and billing services.
IT & Technical Support: Remote troubleshooting, IT infrastructure management, cloud support, and cybersecurity maintenance.
Marketing & Digital Services: Digital marketing campaigns, SEO, social media management, and content creation.
Supply Chain & Logistics: Order processing, vendor management, inventory control, logistics coordination, and tracking.